Archer Airguns Terms and Conditions of Sale
(the small print!)
IMPORTANT, PLEASE READ ALL THESE TERMS AND CONDITIONS.
Thank you for ordering from Archer Airguns. The following information aims to provide answers to many of the questions commonly asked before placing an order. If you have any other questions, please contact us at Sales@ArcherAirguns.com before ordering.
Our aims are to make doing business with Archer Airguns simple, easy, friendly and safe. Please tell us any ways in which we can improve our service!
DISCLAIMER : PLEASE READ
Airguns will not be held responsible for any personal injury or
consequences resulting from attempted repair to air guns or re-assembly
of air guns by individuals. We advise you to contact a qualified Airgun
Repair Center if you have any doubt in your ability to perform this
Ordering and Shipping Restrictions
You must be 18 years old to order an airgun.
It is your responsibility to check, and comply with, any Federal, State and/or local laws which may prohibit or restrict the purchase and possession of air guns, including CO2-powered ones such as the QB78.
If you place an order from any of the following areas, Archer Airguns will have no option but to cancel your order:
New York City and its boroughs, including; Manhattan, NY; Brooklyn, NY; Bronx, NY; Queens, NY; Long Island City, NY; Staten Island, NY; (ZIP codes 100XX to 104XX and 111XX to 114XX, also 116XX); Chicago, IL; Morton Grove, IL; San Francisco, CA; Philadelphia, PA; Washington, DC; New Jersey; the US Virgin Islands, APO or FPO addresses, Mexico or Canada.
Air guns fitted with silencer or baffles cannot be shipped to MICHIGAN
Air rifles cannot be shipped to Johnson City, Tennessee.
Please note that we cannot know all of the restrictions in every locality throughout the U.S.A. By placing an order you - the buyer - represent that there is no legal restriction and that the products will be used in a legal and lawful manner.
Your credit card will not be billed if an order is refused due to the above restrictions.
You must be 18 years old to order an airgun. If ordering by mail please enclose a copy of your Driver’s License, together with a statement that you are 18 or over and that you are not violating any local or State laws by purchasing an air rifle.
- Prices are all in US Dollars. Current prices are posted on this website. We try to maintain prices as long as possible (and sometimes even reduce them!).
- Archer Airguns does not sell on approval.
- Orders from New York State must pay sales tax.
- Archer Airguns uses standard USPS shipping rates.
Ordering and Payment
Archer Airguns Inc.
- Archer Airguns will accept on-line payment from Visa,MasterCard, Discover,American Express and PAYPAL for on-line orders.
- Alternatively, you can order by fax or phone on 585-425-0277. If using the telephone, please have your credit card ready.
We also accept orders by mail, accompanied by Money Order payment. Please send payment to:
144 Fairport Village Landing, #300
Fairport. NY 14450-1804
- For everyone’s security, Archer Airguns will not accept payment by personal check.
Customers in New York State will be charged sales tax at 8%.
Shipping & Handling Policy
All orders will be packed securely before shipping.
Airguns will be DOUBLE-BOXED for safety.
All airgun deliveries will be by USPS Priority Mail or Parcel Post with Adult Signature Required. This requires an adult of at least 21 years to sign for the delivery. This is for your security and ours!
Archer Airguns will e-mail you the USPS Tracking Number Number . You will then be able to track the progress of your delivery on the USPS website.
All packages will identify the shipper simply as “Archer Inc., 144 Fairport Village Landing, Fairport, NY 14450” (for security reasons we refer to ourselves as Archer Inc.).
All packages are securely packed at Archer Airguns prior to delivery. If the product is damaged in transit, please contact the carrier immediately. Be sure to save all packing materials for their inspection.
Claims - Customer is responsible for Return Shipping cost.
Any claims for shortages and errors must be advised to Sales@ArcherAirguns.com within 3 days of receipt. Before contacting us, please thoroughly check all packaging materials, open all boxes, etc and look around you (on the floor, for example!) to ensure that you really do have a shortage. Also check the invoice and packing list - if there is one - to confirm the shortage.
Exchange/Refund Policy - Customer is responsible for Return Shipping cost.
We want you to be happy with your purchase from Archer Airguns. For this reason, we try to describe and depict our products as accurately as possible on this website - and in considerable detail. But if you are not happy with your purchase, Archer Airguns will accept returned merchandise within 30 days of delivery: but only under the following conditions:
All sales by Archer Airguns Inc. are governed by the laws of the state of New York. The proper venue for any legal dispute is Monroe County, New York State.Warranty
If ERROR is made - e-mail Sales@ArcherAirguns.com immediately showing photo of "wrong product" for a Return Merchandise Authorization (RMA) number. Please provide an explanation for the return. No returns will be accepted without a previously-issued Archer Airguns RMA number.
DO NOT RETURN ANYTHING TO ARCHER AIRGUNS WITHOUT PRIOR APPROVAL AND RETURN ADDRESS.
If your product is defective, it will be treated as a warranty claim and handled as described in the “Warranty” section, below.
If you wish to return the product for any other reason, it will be accepted ONLY if it is unused, in good condition and in the same "NEW" condition as you received it with all the factory packaging, documentation, invoice etc. If you have written on the box or documentation - for example - this immediately makes the product not “new” and it cannot be returned.
You will need to re-pack any returns thoroughly to prevent damage in transit and pre-pay shipping to Zip 14450. No Refund made for shipping costs.
Any returns are subject to a re-stocking fee of up to 20% of the purchase price, with a minimum of $20.00.
Refunds - less the re-stocking fee - will be made by check within 2 weeks of inspecting the returned product.
- Cancellation of order - processing fee of $20 is taken of any refund.
Note, any warranty becomes invalid if you handle the product improperly, modify or disassemble it in any way.
Warranty on Industry Brand products is provided by S/R Industries Inc. For airguns, the standard warranty is one year from date of purchase.
For QB78 and QB79 Custom Shop and other Custom products, a 180 day warranty is provided by Archer Airguns. In case of a warranty claim, contact us at Sales@ArcherAirguns.com and describe the problem. We will either replace or repair the product, but rest assured our intention will be to keep you as a happy customer.
For warranty support, please contact the appropriate company:
S/R Industries Inc. (For Industry Brand Air Rifles)
10652 Bloomfield Avenue
Santa Fe Springs, CA 90670
For Hammer scopes
Wing-Sun Trading, Inc
15501 Heron Ave
La Mirada CA 90638
32700 Capitol Street
Livonia, MI 48150
17603 Indian Head Hwy Suite 200
Accokeek, Maryland 20607
Tel : 1-800 264 4962
Xisico USA Inc. (for Xisico air rifles and Rex Optics)
16802 Barker Springs Road, Ste 550
Houston TX 77084
Address Corrections and Refused Deliveries
Obviously, it’s in the best interests of both you - our customer - and Archer Airguns to ship products as soon as possible. But sometimes there can be a delay caused by factors outside our control - you’ve heard of Murphy’s Law, haven’t you?
If there will be a delay of more than 7 days between your order being received by Archer Airguns and the product being shipped, we will contact you by email and advise an estimated fulfillment date. If this is not satisfactory, you may cancel the order.
If Archer Airguns incurs any expense as a result of incorrect address details or refusal to accept delivery, we reserve the right to charge your credit card for any fees and expenses incurred in delivering your order back to us or to a corrected address.
Archer Airguns reserves the right to refuse any order, at any time and for any reason.